Privacy Policy

Last updated: 21-01-2025

At FeliFur, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.felifur.com, make a purchase, or interact with our services.

By using our website, you agree to the terms described below.


1. Information We Collect

We collect personal information that you provide directly to us, such as:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely via Shopify or other payment providers)

  • Phone number (optional)

We may also collect information automatically when you use our site, including:

  • IP address

  • Browser type and version

  • Pages you visit and time spent on our site

  • Device type and operating system


2. How We Use Your Information

FeliFur uses your information to:

  • Process and fulfill your orders

  • Provide order confirmation, shipping updates, and customer support

  • Improve our website and product offerings

  • Send promotional emails or discounts (only if you’ve opted in)

  • Prevent fraud and ensure secure transactions

We never sell your personal data to third parties.


3. How Your Information Is Stored

Your personal information is stored securely through Shopify’s data systems and protected by industry-standard encryption and firewalls.
Payment information (like credit card details) is never stored on our servers and is processed securely through Shopify Payments, PayPal, or other certified providers.


4. Sharing Your Information

We may share your data only with trusted third parties who help us operate our business, including:

  • Shopify (e-commerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping and logistics providers

  • Email service providers (for order notifications or newsletters)

These partners are required to keep your information secure and use it only for the purpose of providing their services.


5. Cookies

We use cookies to improve your browsing experience and store information such as shopping cart contents and login sessions.
You can disable cookies in your browser settings, but some parts of our site may not function properly if you do.


6. Your Rights

Depending on your country or region, you have the right to:

  • Access and request a copy of your personal data

  • Request corrections or updates to inaccurate information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at support@felifur.com.


7. Email Marketing

If you sign up for our newsletter, we may send you occasional emails about new products, promotions, or company updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email we send.


8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations (such as tax and accounting laws).


9. Security

We take data security seriously and use SSL encryption, firewalls, and secure servers to protect your information from unauthorized access, alteration, or disclosure.


10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.


11. Children’s Privacy

FeliFur does not knowingly collect personal information from children under the age of 13.
If you believe your child has provided us with personal data, please contact us immediately and we will delete it.


12. Changes to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Last updated” date. Please review it periodically to stay informed.


13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 info@felifur.com
🌐 www.felifur.com